HiKOKI's 5 Year Warranty Explained
Posted by Katy | Toolstop on 4th Aug 2024
In this new and exclusive Toolstop guide, we'll explain everything you need to know about HiKOKI's new Hi5 5 year warranty scheme and what tools are covered.
HiKOKI, formerly known as Hitachi, is renowned for its high-quality power tools. To reinforce their commitment to quality and customer satisfaction, HiKOKI offers a remarkable 5-year warranty on selected power tools and accessories. In this Toolstop guide, we’ll explain everything you need to know about the HiKOKI Hi5 Warranty, including what it covers, how to register, and its benefits.
What is the HiKOKI Hi5 Warranty?
The HiKOKI Hi5 Warranty is an extended warranty scheme that covers cordless brushless tools in the 18V and 36V (Multi-Volt) ranges. This warranty allows you to extend the automatic 3-year heavy-duty warranty by an additional 2 years, ensuring your tools are protected for a total of 5 years. HiKOKI’s warranty reflects their confidence in the durability and performance of their products, from nail guns and combi drills to angle grinders and mitre saws.
What Tools are Covered Under the HiKOKI Hi5 Warranty?
The HiKOKI Hi5 Warranty covers:
- Cordless Brushless Tools: Both 18V and 36V (Multi-Volt) ranges
- Batteries: 5.0Ah and above, including Multi-Volt batteries.
However, it’s important to note that not all HiKOKI products are eligible for the extended warranty. The following items are covered under the existing 3-year heavy-duty warranty:
- Corded Tools
- Brushed Cordless Tools: Such as torches and radios
- Cordless Gas Nailers and Pneumatic Nailers: Covered by a standard 12-month warranty
For a comprehensive list of eligible tools and batteries, visit our HiKOKI warranty page.
How to Register Your HiKOKI Tools for the Extended Warranty
Registering your HiKOKI tools for the Hi5 extended warranty is straightforward:
- Purchase: Buy your HiKOKI cordless brushless power tool
- Register Online: Visit the HiKOKI Service page within 4 weeks of purchase to register your tool. You’ll need to provide proof of purchase
- Confirmation: Upon successful registration, your tool will be covered under the extended 5-year warranty
This warranty is available only for tools purchased, used, and registered in the UK. For more details, check the HiKOKI Service page.
Benefits of the HiKOKI Hi5 Warranty
The HiKOKI Hi5 Warranty offers several advantages:
- Extended Coverage: Peace of mind with 5 years of protection
- Cost-Effective: Reduces the potential cost of repairs and replacements
- Quality Assurance: Confidence in the durability and performance of HiKOKI tools
HiKOKI Heavy Duty 3-Year Warranty
In addition to the Hi5 extended warranty, HiKOKI’s Heavy Duty 3-Year Warranty covers cordless and electric power tools without the need for registration. Simply complete a warranty return with proof of purchase in the event of a claim.